How to Set Up Email Forwarders

Email forwarders automatically send a copy of incoming emails to another address. Useful for consolidating multiple addresses or sharing emails with team members.

Common Use Cases

• Forward [email protected] to your personal Gmail
• Forward sales@ to multiple sales team members
• Forward old email addresses to new ones
• Create aliases that forward to main account

Creating a Forwarder

1. Log into cPanel
2. Go to Email section
3. Click Forwarders
4. Click Add Forwarder
5. Enter the address to forward (e.g., sales)
6. Select the domain
7. Choose destination:
   • Forward to Email Address: Enter the destination email
   • Discard: Delete the email (with optional message)
   • Pipe to Program: Send to a script (advanced)
8. Click Add Forwarder

Forward to Multiple Addresses

To forward one address to multiple recipients:

1. Create a forwarder for the first address
2. Click Add Forwarder again
3. Enter the same source address
4. Enter the second destination
5. Repeat for additional recipients

Example: [email protected] forwards to both [email protected] AND [email protected]

Forwarder vs Email Account

Forwarder Only	Email Account + Forwarder
No mailbox, just redirects	Keeps copy in mailbox AND forwards
Cannot login or send from this address	Can login and send emails
Uses no disk space	Uses disk space for local copy

Keep a Local Copy

If you want to keep emails on the server AND forward:

1. First create an email account
2. Then create a forwarder for that same address

Emails will be stored in the mailbox AND forwarded.

Domain Forwarders (Catch-All)

Forward ALL emails for a domain to one address:

1. In Forwarders, click Add Domain Forwarder
2. Select the domain
3. Enter the destination email
4. Click Add Domain Forwarder

Warning: Catch-all attracts spam. Only use if necessary.

Deleting a Forwarder

1. Go to Forwarders
2. Find the forwarder in the list
3. Click Delete
4. Confirm deletion

Troubleshooting

Forwarded emails going to spam

This is common because the forwarded email comes from your server, not the original sender. The destination mail server may flag it as suspicious.

• Add your server to the destination whitelist
• Check SPF/DKIM records are correct
• Consider using an email account with filters instead

Not receiving forwarded emails

• Verify forwarder is set up correctly
• Check spam folder at destination
• Test by sending from external address