Ahosting Logo
My Account

Privacy Policy

Last updated: March 24, 2026

Ahosting.net ("Ahosting", "we", "us", or "our") is operated by Ahosting Inc., headquartered at 189 South Orange Ave, Suite 1500, Orlando, FL 32801, United States. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information — name, email address, billing address, and payment details when you register or place an order.
  • Support communications — messages, tickets, and chat logs when you contact our support team.
  • Technical data — IP address, browser type, operating system, and pages visited, collected automatically via server logs.
  • Cookies — session cookies (essential) and analytics cookies (only with your consent).

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our hosting services
  • Process payments and send billing communications
  • Respond to support requests and technical issues
  • Send service-related announcements (e.g. maintenance, security alerts)
  • Improve our website and services through anonymized analytics (with consent)
  • Comply with legal obligations

We do not sell your personal data to third parties.

3. Cookies and Analytics

We use the following cookies on our website:

  • Essential cookies — required for the site to function (session management, security). Always active.
  • Analytics cookies — Google Analytics 4 and Microsoft Clarity, used to understand visitor behavior. Only loaded after explicit consent via our cookie banner.
  • Advertising cookies — only activated if you opt in via our cookie preferences.

You can update your cookie preferences at any time by clicking "Manage Cookies" in our cookie banner or in the site footer.

4. Data Sharing

We may share your information with trusted third parties only to the extent necessary to operate our services:

  • Payment processors — to handle billing securely (we do not store full card details)
  • Infrastructure providers — data center and network partners required to deliver hosting services
  • Analytics providers — Google Analytics and Microsoft Clarity (with consent only)
  • Legal authorities — when required by law or to protect our rights

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Billing records are retained for 7 years to comply with financial regulations. Support communications are retained for 3 years. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement industry-standard security measures including HTTPS/TLS encryption, access controls, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate data
  • Deletion — request deletion of your personal data ("right to be forgotten")
  • Portability — request your data in a machine-readable format
  • Objection — object to processing based on legitimate interests
  • Restriction — request restriction of processing in certain circumstances

To exercise any of these rights, please contact us or email us at [email protected].

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: